Shipping policy
Last updated: [04/03/2026]
Thank you for shopping with VEYON. We are committed to delivering your order safely and as quickly as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
During product launches, promotions, or peak seasons, processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
-
New Zealand: 2–5 business days
-
Australia: 5–10 business days
-
International: 7–21 business days
Please note: Delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
If you do not receive tracking within 3 business days, please contact us at:
[your email address]
International Shipping & Customs
For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
VEYON is not responsible for delays caused by customs clearance.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable), and we will assist you as quickly as possible.
Contact Us
For any shipping-related questions, please contact:
📧 veyonperfumes@gmail.com